anything that provides a plausible aid or direction in the solution of a problem but is in the final analysis unjustified, incapable of justification, and potentially fallible.
-Billy Vaughn Koen
Billy describes three different type of heuristics:
- Heuristics we use to solve a specific problem;
- Heuristics that guide our use of other heuristics (meta-heuristics, if you will);
- Heuristics that determine our attitude and behavior towards design or the world and the way we work.
On this site you will find these three different heuristics as collections under: